Knowledge base

General (2)

General information for our helpdesk portal

Basics (6)

• Get Started
• How to submit a ticket
• What can issues can you submit to Customer Support?

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Live Chat (1)

• When is Live Chat Support Open?

What is it? (1)

If you notice this symbol '(?)' next to anything, it means it can be explained further.

Let Us Explain (3)

• What is Verification?
• What do I do to check whether an email is real or not
• How to I submit an email to the Verification Team?

EXE Shop (2)

Access all the support you need for EXE Shop.

Basics (4)

• What is EXE Shop?
• What is a Downloading Policy
• I cannot download my item(s) from EXE Shop

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Policies (4)

• Refund Policy
• Privacy Policy
• Terms of Service

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Inside EXE Entertainment (1)

You can find specific articles from members of specific departments/companies inside of EXE Entertainment

EXE Entertainment (4)

• What is EXE Entertainment?
• Infromation about EXE Entertainment
• How do I apply to be in EXE Entertainment?

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