Get Started

Modified on Thu, 18 Aug, 2022 at 12:28 PM

Hello There!


If you're reading this, you're something that needs help and support from EXE Entertainment's IT Support and Customer Care Team. Our job is to help you and this is the website to do so. If you're a customer/visitor of EXE Entertainment, please continue scrolling. If you're a member of Staff at EXE Entertainment please click here for your specific 'Get Started' article.


We can help you with the following:


- Refunds from EXE Shop (?)

- Any Questions 

- Billing Info

- Returns

- Customer Policies (Cookies, T&Cs, etc.)

- Verification (?)

- IT Issues

- Questions for TALENT at EXE Entertainment (for business, please contact their manager(s))

- Accessing something on our website


If your questions/issues were not mentioned above, please leave us a ticket (click here) and we will see if we can help!


There are two ways to contact us - through our website and through our portal. If you would a quicker response, make sure to use the portal (you're on it right now!) or email us - at support@exe-entertainment.com


If you wish to submit a ticket - click here

Prefer to email us (we don't mind) - at support@exe-entertainment.com

To learn more - have a look around at our knowledge base (by clicking here)


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